Question 1

What are passport services provided by a travel agency?

Accepted Answer

Passport services include expert guidance for new passport applications, renewals, corrections, Tatkal passports, lost/damaged passports, appointment booking, document preparation, and application tracking until passport delivery.

Question 2

Who is eligible to apply for a new passport?

Accepted Answer

Any Indian citizen who: 
- Does not already hold a valid passport. 
- Has valid identity & address proof. 
- Is above or below 18 years (minor passport available). 
Ideally, you should have an Aadhaar Card for the smoothest process.

Question 3

What types of passport services do you provide?

Accepted Answer

We assist with: 
1. **New Passport** (Fresh Application) 
2. **Passport Renewal** (Re-issue) 
3. **Tatkal Passport** (Urgent) 
4. **Correction** (Name, Address, Spouse Name) 
5. **Lost or Damaged Passport** 
6. **Minor (Child) Passport**.

Question 4

What is the difference between Normal and Tatkal passport?

Accepted Answer

**Normal**: Standard processing time (15-30 days), lower fee, police verification usually before issuance. 
**Tatkal**: Urgent processing (1-3 days dispatch), higher fee, police verification often done after issuance. Tatkal requires specific verification documents.

Question 5

How long is a passport valid?

Accepted Answer

For adults (above 18), a standard passport is valid for **10 years**. For minors (below 18), it is usually valid for **5 years** or until they turn 18, whichever is earlier.

Question 6

What documents are required for a new passport?

Accepted Answer

For a standard Fresh Passport, you typically need: 
1. **Aadhaar Card** (Address & DOB proof) 
2. **PAN Card** (Identity proof) 
3. **10th Marksheet** (ECR/Non-ECR proof) 
4. **Bank Passbook** (optional secondary address proof). 
Originals must be carried to the PSK appointment.

Question 7

What documents are required for passport renewal?

Accepted Answer

For Renewal (Re-issue), you generally need: 
1. **Old Passport** (Original) 
2. **Aadhaar Card** (if address is same/changed) 
3. **Appointment Receipt**. 
If you need to change details (like address or spouse name), relevant proofs are required.

Question 8

Can passport be applied without Aadhaar?

Accepted Answer

Yes, Aadhaar is preferred but not strictly mandatory if you have other valid documents like **Voter ID**, **Driving License**, **Electricity Bill**, or **Rent Agreement** (Registered) that match exactly.

Question 9

Can I apply for a passport if I live in a rented house?

Accepted Answer

Yes. You will need a **Registered Rent Agreement** (should be valid for more than 1 year) and usually a utility bill or bank passbook with the rented address. Police verification will happen at this rented address.

Question 10

Can I apply passport if my documents have different names?

Accepted Answer

Minor spelling differences can cause rejection. You may need an **Affidavit** or to update your Aadhaar first to ensure all documents have the exact same name sequence.

Question 11

What is Non-ECR vs ECR category?

Accepted Answer

**Non-ECR** (Emigration Check Not Required) is given to applicants who have passed **10th Standard** (Matriculation) or have paid taxes for 3 years. It allows easier travel for employment. **ECR** is for those without 10th certificates.

Question 12

How long does it take to get a normal passport?

Accepted Answer

Timeline breakdown: 
- **Appointment**: 1–2 weeks (depends on slot availability) 
- **Police Verification**: 10–15 days 
- **Dispatch**: 3–5 days after verification. 
Total: Approx **20-30 days**.

Question 13

What is Tatkal passport and how fast is it?

Accepted Answer

Tatkal is for urgent needs. 
- **Appointment** slots are separate. 
- **Passport Dispatch**: Often within **1–3 working days** *before* police verification (in some cases). 
- Extra Govt Fee: ₹2,000 (approx).

Question 14

Is Tatkal passport guaranteed?

Accepted Answer

No. Tatkal is subject to **Passport Officer's discretion** and clear documentation. If the officer feels verification is needed first, they can convert application to Normal mode.

Question 15

How early should I apply for passport before travel?

Accepted Answer

We recommend applying at least **2–3 months** before your planned travel, especially if you also need to apply for visas afterwards.

Question 16

Can I travel while passport renewal is in process?

Accepted Answer

No. You cannot travel internationally without a valid passport in hand. Your old passport gets cancelled upon applying for renewal.

Question 17

How to track passport application status?

Accepted Answer

We track it for you using the **Application Reference Number (ARN)** on the Passport Seva portal and update you on SMS/WhatsApp.

Question 18

What is police verification in passport process?

Accepted Answer

A Local Police Officer visits your quoted address to verify: 
1. **You actually live there**. 
2. **You have no criminal record**. 
3. **Your identity matches**.

Question 19

Can passport be issued without police verification?

Accepted Answer

In some **Renewal** cases (where address is unchanged and police report is clear in system), verification *might* be waived. For all New passports, it is mandatory.

Question 20

What happens during PSK appointment?

Accepted Answer

At the Passport Seva Kendra (PSK): 
1. **Document Verification** (Token Issuance). 
2. **Biometrics** (Photo, Fingerprints). 
3. **Granting Officer Interview**. 
4. **Exit**. 
Agents cannot enter the PSK; you must go inside yourself.

Question 21

Can passport be rejected?

Accepted Answer

Yes. Common reasons: 
- **Address Mismatch** during police visit. 
- **Adverse Police Report** (Criminal case). 
- **Fake Documents**.

Question 22

Can passport be applied if I have a criminal case?

Accepted Answer

It is complex. You must verify details with a lawyer. Generally, you need **Court Permission** (NOC) to get a passport if criminal proceedings are pending.

Question 23

How to apply passport for a minor (child)?

Accepted Answer

Required: 
- Child's **Birth Certificate**. 
- Parents' **Passports** (Original). 
- Parents' **Consent** (Annexure D). 
- Address proof (Parent's Aadhaar).

Question 24

Can a single parent apply for child’s passport?

Accepted Answer

Yes. Separated or single parents can apply, but specific **Declarations/Affidavits** are needed depending on custody status. We assist in drafting these correctly.

Question 25

How to correct name or spelling in passport?

Accepted Answer

Minor spelling correction needs document proof (Aadhaar/School Cert). Major name change usually requires a **Gazette Notification** and newspaper advertisements before applying.

Question 26

Can surname be added or removed?

Accepted Answer

Yes. Often done after marriage. Requires **Marriage Certificate** (for addition) or Divorce Decree/Affidavit (for removal/reversion).

Question 27

Can I change address in passport?

Accepted Answer

Yes. This is treated as a **Re-issue** application. You just need valid proof of the new address (Aadhaar, Bank Passbook, etc.).

Question 28

What if my passport is lost or damaged?

Accepted Answer

- **Lost**: Needs FIR copy + Affidavit + Old Details. 
- **Damaged**: Needs Explanation Letter + Annexure F. 
Both require applying for a fresh booklet (Re-issue).

Question 29

Why should I use a passport agent instead of applying myself?

Accepted Answer

A passport agent: 
- **Prevents Errors** in form filling (crucial!). 
- **Checks Documents** pre-appointment. 
- **Books Appointments** (saves time). 
- **Guides on Police Verification**. 
This reduces rejection risk significantly.

Question 30

Do you provide Tatkal appointment assistance?

Accepted Answer

Yes. We monitor slots and help you book the earliest available **Tatkal appointment**, which can otherwise be tricky to find.

Question 31

How much does passport service cost?

Accepted Answer

Costs include: 
1. **Govt Fee** (e.g., ₹1500 for Normal, ₹3500 for Tatkal). 
2. **Our Service Charge**. 
We provide a transparent total cost upfront.

Question 32

Do passport agents guarantee approval?

Accepted Answer

No agent can 'guarantee' approval as it is a government process. However, our **error-free filing** and document verification maximize your success chances to nearly 100% for genuine cases.

Passport Application Questions Answered

Passport Basics & Types

Documents & Eligibility

Tatkal & Timelines

Police Verification & RPO

Minors, Renewals & Corrections

Agent Benefits

Don't risk a Passport rejection.

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